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RELACIONAMENTO INTERPESSOAL NO AMBIENTE DE TRABALHO

Orientar para a prática assertiva no relacionamento interpessoal no ambiente de trabalho, com foco em resultados.

 

CONTEÚDO:

 

  • O conceito de relações humanas;

  • Competência Técnica x Competência Interpessoal;

  • Atuando com uma conduta ética;

  • Como criar uma imagem profissional respeitada pelos outros;

  • O processo de percepção nas relações;

  • A Empatia;

  • O processo de feedback;

  • As personalidades humanas;

  • As competências comportamentais exigidas pelo mercado de trabalho.

 

CARGA HORÁRIA: 16 HORAS

 

 

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